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Body Language Knowledge: #2

watch outAs you saw in a previous post, psychotherapist Virginia Satir was known for helping family members and co-workers identify five body language positions, and for helping them use that awareness for better communication.

You see, without even being aware of it, all of us end up “broadcasting signals” about our feelings and intentions. Watching for and appropriately responding to these signals can spell the difference between a win-win encounter and one where everyone involved is frustrated.

As a person planning an event, we know you’re involved in conversations with many different people – facility managers, caterers, entertainers, corporate executives, attendees, safety officials, on and on. The more fluent you can become in “body language speak”, the less stressful your job will be.
 
In an earlier post, we described two Satir positions: the Placater and the Computer. Let’s look at the most difficult position (if you notice this one, your first reaction might be “uh-oh!”):

Blamer position. (Blamers focus on problems and issues.)

  • Body is square on, perhaps leaning forward
  • One finger is pointed, either directly at you or at the ceiling
  • Head is slightly down and eyebrows are lowered

What would Dr. Satir be likely to advise you to do when you notice someone in a blamer position? Based on her writings, I imagine she’d have you ask yourself these questions:

  • What is going on right now with this person?
  • What do they want to accomplish?
  • What resources do I have at my disposal in terms of time, people, and money to help get this done?

(If nothing else, showing you understand their worry or concern might be a great way to begin the conversation.)

Christian & Katalina need to know Satir’s Stress Responders, for they use audience participation in the show. The husband-wife team have been performing for 15 years, so being in front of an audience is not stressful for them. But this is not the case with everyone. It is difficult for some people to be in the spotlight and have all eyes on them. It helps to be able to immediately assess how people feel to ensure they have a positive enjoyable experience.

And that it what Corporate Events Indianapolis is all about: creating an enjoyable, entertaining experience.

 

 

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